Originally Posted by DavidAdams
Are the messages older than the cutoff?
I missed your message David; and I think this answers it.
Yes the messages are older than the 5 day cut off. I didn't think when I activated a new user it cut off at 5 days though.
Is there a way to change how many days back get activated, I inherited this setup from someone who new nothing about BES and BlackBerry; who hired someone to set it up for us... documentation... non existent.