04-07-2009, 09:47 AM
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| | Issues after 4.1.6 knife-edge cutover, ideas?
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Over the weekend, I performed a knife-edge cutover of our BES server from one box running 4.1.6 to the other. The destination box is a new server, different NetBIOS name and IP. But, as noted in the instructions, I kept the original name during BES setup.
Most of everything is working. However, I am noticing two issues:
1) Our helpdesk logs into the new BES server, and has the Senior Helpdesk role assigned. However, when they launch the BES Manager app, the server's CPU pegs, and the Windows Event Log is *flooded* with these messages:
[DIAG] Debug trace file C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\\20090406\BIPOLAR_MNGR_01_20090406_000 1.txt was not open : Permission denied (error : 13)
There are no Windows permission differences (at least that I can find) between the two servers.
2) One user is not syncing, and the Windows Event Log has the following message:
User foo@bar appears to be running on a BES administered with separate database. Other database's stamp = Sat Feb 07 10:58:32 2009 ours = Wed Feb 13 11:44:10 2008
Ideas on either of these? Thanks!