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Domino Certifier change messed up BB

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Old 04-08-2009, 05:23 AM   #1 (permalink)
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Default Domino Certifier change messed up BB

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Just changed the lotus notes certifier on a user, now all the emails on his BB are marked as unread, if he reads them, then a few hours later, they switch back to being unread!?

Anyone come across this issue before?
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Old 04-08-2009, 05:26 AM   #2 (permalink)
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No. What certifier was changed, just a new OU in same O?
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Old 04-08-2009, 05:33 AM   #3 (permalink)
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Just changed it from Joe Bloggs/xxx/yyy/Company to Joe Blogs/aaa/bbb/Company
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Old 04-08-2009, 05:38 AM   #4 (permalink)
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Are unread marks behaving normally in the notes mailfile?
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Old 04-08-2009, 05:46 AM   #5 (permalink)
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Yeah, his mailfile is fine, read marks keep there, it's just his BB.

I've tried to reactivate but wouldn't connect to the server....
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Old 04-08-2009, 05:51 AM   #6 (permalink)
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Has his account in BES Manager picked up the new OUs?
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