BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-08-2009, 05:46 PM   #1 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8820
PIN: N/A
Carrier: ATT
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to find SRPId for user

Please Login to Remove!

New Blackberry Professional installation on Exchange 2003. Unable to activate our only user. Keep receiving error message in logs:

RequestHandler::GetDataFromDBforWRP - Unable to find SRPId for use

I have been unable to get this to activate for a couple of days and am frustrated. This is the only error message I received throughout the entire install and activation process. Any help or hints would be greatly appreciated.
Offline  
Old 04-08-2009, 05:49 PM   #2 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Moved to BES admin section
Offline  
Old 04-09-2009, 01:51 AM   #3 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Post Thanks: 6
Thanked 122 Times in 119 Posts
Default

Delete the user in the Blackberry Management Console and create again.

Then wipe the device and activate again.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

NEW (LOT OF 433) FAIRCHILD SEMICONDUCTOR LOGIC GATES UHS 2-INP NAND GATE
$17.99
NEW (LOT OF 433) FAIRCHILD SEMICONDUCTOR LOGIC GATES UHS 2-INP NAND GATE pictureNEW (LOT OF 2647) FAIRCHILD SEMICONDUCTOR IC GATE NAND 2CH 2-INP US8 NC7WZ132K8X
$24.99
NEW (LOT OF 2647) FAIRCHILD SEMICONDUCTOR IC GATE NAND 2CH 2-INP US8 NC7WZ132K8X pictureBuss Semiconductor Fuse FWH-1000 1000A 500V, FWH1000
$167.4
Buss Semiconductor Fuse FWH-1000 1000A 500V, FWH1000 pictureSEMICONDUCTOR WAFER SILICON WITH COMPONENTS AS IS BIN#P6-93
$64.99
SEMICONDUCTOR WAFER SILICON WITH COMPONENTS AS IS  BIN#P6-93 pictureNEW (LOT OF 1775) FAIRCHILD SEMICONDUCTOR INVERTERS UHS INVERTER
$39.99
NEW (LOT OF 1775) FAIRCHILD SEMICONDUCTOR INVERTERS UHS INVERTER picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.