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Old 05-05-2009, 08:56 AM   #1 (permalink)
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How do I lock the voice/phone service with BES policy? I talk to the provider AT&T that many user acccidential hit the call button (when they only have DATA plan and restrict VOICE service).

However the rule from AT&T is that as long as it go over 30sec, the user will be charge even it have the VOIC restrict function apply.

I want to see if there is policy that I can completed lock down those BB with DATA plan and restrict VOICE service.

Thanks
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Old 05-05-2009, 09:44 AM   #2 (permalink)
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There is a policy setting that enables you to turn off the phone function completely.

IT Policy - Global - Allow Phone

set this to False and only emergency calls are allowed. I suspect you may be looking for more control than that though.
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Old 05-05-2009, 10:24 AM   #3 (permalink)
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actually it sounds like he wants to restrict all voice calls and allow data only.
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Old 05-05-2009, 10:25 AM   #4 (permalink)
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The above will do that. You won't have access to the phone. However, you cannot block emergency calls.
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Old 05-06-2009, 02:20 PM   #5 (permalink)
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Thank you for the information, but will BB user tha have both DATA/VOICE affect by this policy?

Where do I look for the IT policy at the BES?

Last edited by CCK01 : 05-06-2009 at 02:23 PM.
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Old 05-06-2009, 02:29 PM   #6 (permalink)
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That policy will only restrict phone calls. Data will not be affected.

Go to your global tab, click edit properties and then select IT Policy.
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Old 05-06-2009, 02:40 PM   #7 (permalink)
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Quote:
Originally Posted by CCK01 View Post
Thank you for the information, but will BB user tha have both DATA/VOICE affect by this policy?

Where do I look for the IT policy at the BES?
you need to create a new policy, or alter an existing policy.

then apply that policy to the users that you want to restrict dialing access to.

for example, right now, i have 3 users on the BPS server. i am on the default IT policy.

the 2 users are on a policy i created called, test policy.

i hope that helps.

post back if you need more help.
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Old 05-07-2009, 08:50 PM   #8 (permalink)
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Thank for the information.

I'm assuming that I can apply those IT Policy to any user that I want when I creat their BES account. I'm going to a test policy on those restriction call service, so AT&T cannot abuse the charge on us.
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Old 05-07-2009, 08:52 PM   #9 (permalink)
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Yes, you can assign the policy at the time of activating the device, or whenever you need.
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Old 05-11-2009, 06:39 PM   #10 (permalink)
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Work very well. Thanks guys
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Old 05-11-2009, 06:39 PM   #11 (permalink)
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Awesome!
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