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Old 05-08-2009, 12:32 PM   #1 (permalink)
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Default 5MB File attachment limit

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How to increase this? Say to 8MB?

Tks in advance!
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Old 05-08-2009, 12:43 PM   #2 (permalink)
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You're on BES 5, yes? If not, let me know. I seem to recall your name as being one of the early BES 5 adopters. Could be wrong though
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Old 05-08-2009, 12:49 PM   #3 (permalink)
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(Assuming BES 5)

Open BlackBerry Administration Service
Go to Servers and components
Expand BlackBerry Solution Topology
Expand BlackBerry Domain
Expand Component View
Expand Email
Select the BlackBerry Messaging Agent Instance (for example BES_1_EMAIL)
Click on Edit Instance
Select the "Messaging" tab
Change the Maximum attachment upload/download size

You might also need to check your Component View > Attachment > Server distiller attachment sizes in case they have been set smaller.

Also bear in mind this might impact BES performance.
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Old 05-09-2009, 02:48 AM   #4 (permalink)
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Jadey - thank you. Yes I am on Bes 5 & am one of the early adapters .

I had checked the attachment service. Hadn't occurred it may be in email - but thanks for the advice - will change this now. And thanks for the server performance warning - will change it back if it is causing problems.

Rgds
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