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Old 05-08-2009, 01:34 PM   #1 (permalink)
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Default Wipe Storm with non-functioning screen

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My company's president got a new Storm to replace one where the screen no longer works. When pressing the screen, it depresses slightly but does not 'click', meaning I can't select any icons. The problem is that I activated his new phone before I was aware of the issue with the old one. If I could activate the old phone (for a new user) then I can wipe it. However, I can't think of a way to do this with the screen the way it is.

Any suggestions? Thanks
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Old 05-08-2009, 01:37 PM   #2 (permalink)
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Search for a program called JL_Cmdr. It will be able to wipe it.
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Old 05-08-2009, 01:37 PM   #3 (permalink)
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Use JL_cmdr to wipe it clean.
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Old 05-08-2009, 01:38 PM   #4 (permalink)
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Use the resettofactory option. Otherwise you will leave the device without an OS.
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Old 05-08-2009, 03:49 PM   #5 (permalink)
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Thanks everyone. Worked like a charm - very nice, handy app. One question, I grabbed v1.9.1. Is this the latest?

Thanks again.
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Old 05-08-2009, 04:03 PM   #6 (permalink)
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yes it should be
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Old 05-11-2009, 08:23 AM   #7 (permalink)
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Quote:
Originally Posted by knottyrope View Post
yes it should be
Thanks for the confirmation, & thanks to everyone else, as well.
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