BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-14-2009, 09:03 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 9700
Carrier: T-Mobile
Posts: 92
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default confused with user folders in outlook

Please Login to Remove!

my user is able to see his folders that he has in outlook 2003 on his blackberry. he is also able to see emails in those folders.

however, if he is on his blackberry in the message box, and he opens an email, how can he move it from the message box to one of his folders?

we are able to navigate to those folders, but, we cant figure out how to move a specific email to one of the folders.

thanks.
Offline  
Old 05-14-2009, 09:14 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 9700
Carrier: T-Mobile
Posts: 92
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i just spoke with the user again.

more importantly, it would be nice if the emails that he took from his inbox in his outlook 2003 and moved them to a folder, would actually sync up in his phone.

that doesnt seem to be happening.

example of that.

i sent him a test message, it came to his phone and his outlook.

in outlook, he took my test message, saved it to folder A in outlook and 10 minutes later, it is still in the regular messages folder on the blackberry. shouldn't the email disappear?

i already checked his settings on the server, it is set to bi directional and the server wins.

thanks.
Offline  
Old 05-14-2009, 11:13 AM   #3 (permalink)
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default

I *think* the messages folder is actually all of the messages, not just the "inbox".
Offline  
Old 05-14-2009, 11:16 AM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Messages > Options > General Options > Hide Filed Messages = Yes

That will hide the messages from the Messages folder when they are filed.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.