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Old 05-16-2009, 02:54 PM   #21 (permalink)
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Quote:
Originally Posted by x14 View Post
This option doesn't work too well. If the device is locked it will prompt the user to accept the new password. I haven't found a policy to not prompt the user to accept.
Depends on the software release of device. There is a thread in here somewhere about it, I will dig it out. I reset the pwds on 2 curves last week running 4.5.x, neither were prompted. It can be a real pain from a support point of view, as the user has no visibility of password being changed until AFTER they unlock device with new pwd, then they get a popup saying "new OTA password applied" (or something to that effect).
I'll try and find the thread about it...
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