BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-14-2009, 06:08 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2006
Model: 8700c
Carrier: AT&T
Posts: 29
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Backing up and Transferring BES - Hosted Exchange

Please Login to Remove!

We're having an issue at the office with backing up and restoring BES accounts. Our Hosted Exchange provider Rackspace wants us to migrate the few users we have with them over to the Exchange 07 environment.

One of the issues is that the BES accounts need to be reactivated but none of the information from BES is getting transferred (personal settings outside of exchange information).

What we'd typically do is backup the blackberries using Desktop Manager throught he cable... then wipe the blackberry, activate it on the new BES server then restore from the backup.

The backup is restoring the raw information (pictures, sms messages etc) but none of the personal settings (folders, ring tones, signatures etc)

Why is this happening? Should I restore before reactivating the BES on the new server?
Offline  
Old 05-15-2009, 08:19 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,139
Post Thanks: 353
Thanked 358 Times in 335 Posts
Default

this doc of migrating to 2007 mentions nothing about EA when going to 2007.

View Document
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Agilent 86100D DCA-J Wideband Oscilloscope Mainframe op: 92/AFP/ETR/GPI
$22000.0
Agilent 86100D DCA-J Wideband Oscilloscope Mainframe op: 92/AFP/ETR/GPI pictureAgilent 86100D DCA-J Wideband Oscilloscope Mainframe op: 92/200/300/AFP/ETR/GPI
$38000.0
Agilent 86100D DCA-J Wideband Oscilloscope Mainframe op: 92/200/300/AFP/ETR/GPI pictureLECROY 1454 HIGH VOLTAGE MAINFRAME
$895.0
LECROY 1454 HIGH VOLTAGE MAINFRAME pictureIInstrument Division 2250A System Mainframe
$72.0
IInstrument Division 2250A System Mainframe pictureTektronix TM506 Power Mainframe Module
$59.0
Tektronix TM506 Power Mainframe Module picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.