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Old 05-15-2009, 05:37 PM   #1 (permalink)
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Using the Blackberry Desktop Manager, client has a current back-up (*.ipd) and wants to restore e-mail connectivity. What databases do I transfer (USB) to get his e-mail back up and running with the server?
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Old 05-15-2009, 06:01 PM   #2 (permalink)
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That's obvious isn't it? "Messages".
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Old 05-15-2009, 06:58 PM   #3 (permalink)
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To be clean. Restoring the Messages database from the backup file will only restore the messages from the backup file. It does not restore connectivity to BES.
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Old 05-15-2009, 08:43 PM   #4 (permalink)
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can you restore connectivity (not the messages) to the BES through the Blackberry Desktop Manager? If so what database restores the ability to push?
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Old 05-15-2009, 08:52 PM   #5 (permalink)
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Quote:
Originally Posted by konneker View Post
can you restore connectivity (not the messages) to the BES through the Blackberry Desktop Manager?
Depends on your environment. Is DM properly configured for BES connectivity?

Quote:
Originally Posted by konneker View Post
If so what database restores the ability to push?
None of them. Doesn't work that way.
If DM is configured for BES connectivity then BES will do all the work itself and kick off an EA for the handheld.
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