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Old 05-17-2009, 05:22 PM   #1 (permalink)
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Question Can receive e-mail from but not send to bes

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Just installed BES and added 4 users.

Firstly had a problem activating to BES over the wireless network, but solved this by making a usb connection into the server from each phone.

All 4 blackberry 8890's can receive e-mail but only 1 can send. The other 3 just display the sent message with a red cross icon!

All users have the same rights, in fact all 4 phones are set up exactly the same way.

I don't think I am missing anything obvious as 1 phone works perfectly! Where should I be looking.

Thanks
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Old 05-17-2009, 06:47 PM   #2 (permalink)
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Firstly what platform and version of BES are you running?

Try re-sending the Service Books.
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Old 05-17-2009, 08:41 PM   #3 (permalink)
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Open one of those messages with the red X and read the header. That should point you in the right direction. Also, you might want to reveiw the KB regarding "send as" permissions.
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Old 05-18-2009, 05:55 AM   #4 (permalink)
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We use BES 4.1 running on Windows SBS 2003 SP2.

I have tried resending the service books. Still can only receive not send e-mails.

thanks
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Old 05-18-2009, 06:04 AM   #5 (permalink)
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some extra information on the above problem:

Although I can receive but not send e-mails from the blackeberry, it will send receipt of opening the e-mail.
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