So - I have been playing around with some settings in BES 5.0. And made the following changes:
In BlackBerry Administration service, I changed "BlackBerry Device Software deployment managed by BlackBerry Administration Service" to yes - previously it was "no".
This gave me a new field in Software, which said BlackBerry Device Software. Going in this new field, I clicked on Search for new wireless BlackBerry Device Software Bundles and clicked search. There were two: both for BlackBerry Storm. I changed these to "Supported".
Since doing these changes, if I go to Wireless Updates on any BlackBerry on our Bes and request new updates, I get: "Requesting new updates has been disabled by your administrator"
How to undo this? I have tried reversing the steps that I had performed (described above - but with no luck
Thanks in advance!