06-03-2009, 01:28 PM
Join Date: Jun 2009
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Finally got it working.
Ok, I tried before just changing the display name in Active directory. It turns out that I needed to change his full name as well as the display name. In addition I took out all email template references that he didn't use from the Email Addresses tab in AD. Once I did that, the phone started activating. On a side note, BES still shows that the user's mailbox is incorrect. BES still shows his mailbox as msmith instead of mikesmith, i guess I don't care much what it shows as long as the phone is working like it is supposed to.
I can't possibly be the first organization that uses BES that has multiple employees with the same name. Is there a patch, FAQ, or any sort of documentation to indicate that you can't have employees with the same name in BES user list? Very wierd.
Thanks for the Pointer TargetIT - 10 points for you!
Last edited by d.rock : 06-03-2009 at 01:30 PM.