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Old 06-09-2009, 06:07 PM   #1 (permalink)
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Default Push message lost while the user in on the phone

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Hi! All,

We have several users who are using blackberry. When we push the messages to them by using HTTP post via MDS, if they are in using the phone, seems our push message is lost. Is it right behavior of BES push? If so, then how does the push application beware of message is lost?

Many thanks.
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Old 06-09-2009, 06:27 PM   #2 (permalink)
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Unless the device is capable of handing both voice and data at the same time (Bold or a device using UMA) the request should simply be queued ... are you not seeing this in the MDAT log?
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Old 06-09-2009, 08:20 PM   #3 (permalink)
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Thanks for your reply.

Then it will be delivered to the device automatically after use hangup the phone?
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Old 06-09-2009, 08:21 PM   #4 (permalink)
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... according to how it should work and how I've seen previous pushes work. As long as you haven't mis-configured anything ... changed timeouts to times ridiculously low ... etc.
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Old 06-10-2009, 11:54 AM   #5 (permalink)
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hdawg,
Thanks a lot!
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Old 06-10-2009, 01:07 PM   #6 (permalink)
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You're welcome; please let me know if it acts differently.
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