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Old 06-22-2009, 05:20 AM   #1 (permalink)
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Default Internet access without the BES server

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Hi,

We have a vanilla default install of BES 5.0.0 (the first one I have done), in a brand new Exchange 2007 org. Everything is running ok, except for the activated BBs can't browse the Internet. Looking at the logs suggested that the Internet access was going through the BES server on the network, and sure enough, I tried accessing a URL and this was ok. I put in the proxy server into the MDS connection service, and this went ok.

However, our directors do not want to access the Internet this way, they want to use the Internet through the wifi connections on the device, and access the pages directly like the BIS handsets used to do.

Is this possible to set up either on the device or through a policy?

I asked the guys to check out the options in options | advanced options | browser, default browser configuration, not heard back yet whether this will fix the issue.

Any other suggestions?
Thanks.
Andrew.
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Old 06-22-2009, 06:56 AM   #2 (permalink)
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Of course it can be done but only one is default and that is MDS by default. You can change that on the HH.
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Old 06-22-2009, 09:13 AM   #3 (permalink)
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1) Disable MDS-CS service
2) Disable external services (which is MDS-CS) per user.

Either one of these options will force the blackberry to use the carriers internet service (WAP) instead of coming back to the BES and going out through your internal network.

Make sure all your blackberries have unlimited data plans if you decide to do this because using the carriers internet service will count against your data plan.

Using the carriers internet service is less secure then using MDS because MDS tunnel between your BB and the BES is encrypted.

I would let the directors know of these additional implications. You basically trading anonymity for less security and (potentially) additional cost.
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