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Old 06-24-2009, 04:38 PM   #1 (permalink)
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We just installed BES 5.0. I'm wondering where I can go to see if the wipe commands I send are successful or not without having the device around to watch.
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Old 06-24-2009, 05:05 PM   #2 (permalink)
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POLC log
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Old 06-25-2009, 08:50 AM   #3 (permalink)
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Thanks, how do you get to this through the Admin webpage? Or do you view it manually by looking up the file?
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Old 06-25-2009, 08:53 AM   #4 (permalink)
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Quote:
Originally Posted by jpletcher View Post
Thanks, how do you get to this through the Admin webpage? Or do you view it manually by looking up the file?
You view it by opening the log file directly.
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Old 06-25-2009, 08:58 AM   #5 (permalink)
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Wow, so that's the only way to confirm that a remote wipe was completed? By manually going through a log file that is thousands and thousands of lines long? What keyword would I search for in here to find it?
Thanks
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Old 06-25-2009, 10:06 AM   #6 (permalink)
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Read: KB04529 - Use the Erase Data and Disable Handheld command
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Old 06-25-2009, 10:11 AM   #7 (permalink)
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Thanks, that's what I needed. Sure seems like a pretty manual way to do something that is a common task. Would be nice if there was a way to view this log in the admin interface.

Thanks again
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Old 06-25-2009, 10:12 AM   #8 (permalink)
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I agree; this is a sucky lack of feature.
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Old 07-14-2009, 02:26 PM   #9 (permalink)
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What if the user wiped his device by entering the password incorrectly a number of times? Which log will log this information and what keyword should we search. Thanks in advance.
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Old 07-14-2009, 02:27 PM   #10 (permalink)
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Quote:
Originally Posted by NitinArora View Post
What if the user wiped his device by entering the password incorrectly a number of times? Which log will log this information and what keyword should we search. Thanks in advance.
You won't see that in any logs.
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