Originally Posted by akosnitzky
Wirelessly posted (Its All About the U!)
I don't know much about BES but if there are service books, go to your email settings and resend. You may need to downgrade.
i have this type of issue before, it's either been service book issues (BES Admin can resend them) or dock with PC and use Desktop Manager to assist.
Alternative is to wipe the handheld and either rebuild on the BES again, or update the OS and then add back to the BES - having done all that and it still gives this loss of service/mail, as Hdawg says, replace the handset.