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Old 08-03-2009, 01:31 PM   #1 (permalink)
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Default BES Server - Carriers shown as numbers and no numbers on multiple carrier BES?

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Is there any way in the BES server (4.x) to display the carrier as a name rather than text - also curioulsy on our BES server which we built using a T-Mobile setup file source other vendors such as O2 and Voda do not show up in teh list for telephone number - the devices work etc just the number isnt shown somehow both on the devices and the BES ?

Any help appreciated

ta
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Old 08-03-2009, 02:02 PM   #2 (permalink)
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Moved to more appropriate forum
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Old 08-03-2009, 02:48 PM   #3 (permalink)
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Sounds like your vendor.xml is out of date.

Wireless service provider name does not display in BlackBerry Manager
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Old 08-03-2009, 07:34 PM   #4 (permalink)
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While you're at it update device.xml too KB13589 - How to update the device.xml and vendor.xml files - Port3101.org : Your BES Connection
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Old 08-04-2009, 07:47 AM   #5 (permalink)
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As ^ said update both device and vendor.xml file. If you use Blackberry manager on a remote/admin workstation you'd need to upgrade those files there too.
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