BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-04-2009, 03:06 PM   #1 (permalink)
New Member
Join Date: Oct 2006
Model: 8700g
Carrier: TMobile
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Facebook 1.6 and BES 4.1 Issues

Please Login to Remove!

BES Admins,

I'm trying to get Facebook 1.6 to work correctly with BES 4.1, and am having trouble. I still see the Calendar and Contacts boxes grayed out in the FB app options. I followed KB18427 (can't post a link yet due to my low post count) but can't get it to work

Steps I've taken:
1. The new policy does show up in BES
2. Services have been restarted
3. New IT policies were pushed to my device
4. Did a full wipe on my Blackberry Bold (v4.6) and re-activated it on BES.

Is there anything else I can check/force?
Old 11-05-2009, 12:07 PM   #2 (permalink)
Thumbs Must Hurt
Join Date: Oct 2009
Location: Sumter
Model: 8330
PIN: you'd like that wouldn't you...
Carrier: Vercrapon(i mean Verizon..)
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts

possibly theres an issue with the facebook app. Have you deleted it and tried to re-install it?
You'd be amazed at what a hard reset can do
Old 11-05-2009, 12:54 PM   #3 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,011
Post Thanks: 332
Thanked 325 Times in 305 Posts

Sounds like scenario 3

The BlackBerry smartphone is activated on a BlackBerry Enterprise Server that contains this IT policy, and the IT policy has not been configured.
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Old 11-05-2009, 01:06 PM   #4 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 54
Thanked 783 Times in 743 Posts

Most likely the answer is behind Door Number 3. Probably need to chat with the BES Admin and/or IT Staff.
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.