Eight best practices for running BlackBerry Enterprise Server on Lotus Notes Domino
1. Is the Domino server running the BlackBerry Enterprise Server software either in the LocalDomainServers group or a part of the standard server organizational unit (OU)? (Some environments are configured to have all the
Lotus Domino servers in their own OU so they can be referenced using
xxx8220;/YourServerOU/YourOrganizationxxx8220;) You should add the Lotus Domino server (or the LocalDomainServers group or wild-card reference) to a group called xxx8220;BlackBerry Adminsxxx8221; (or something similar). This group can then be used for all access control list (database-
and server-level) needs.
2. If the Lotus Domino server running the BES software is configured as specified in item #1 above, make certain that all Local Domain servers (by group or wild-card reference) are set to xxx8220;Run unrestricted methods and
3. Add BES task to the ServerTasks line in the notes.ini file of the Lotus Domino server running BlackBerry Enterprise Server. As an alternative option, you can also configure Domino to load the BES task using a program document instead of creating a direct reference in notes.ini. If not added to the ServerTasks line or in a program document, the administrator has to launch BES manually from the console each time the server is restarted by using xxx8220;load BESxxx8221; at the console.
4. In the user-state databases, make certain that the special BlackBerry Admin group you set up is in the ACL with xxx8216;Managerxxx8217; rights. Members of the BlackBerry Admin group need xxx8216;Managerxxx8217; access so they can update the ACL, delete the database should the user be removed from the system, as well as perform any other database maintenance that might be necessary on the state databases.
5. If not using roaming profiles, user mail files should be configured using the Domino Web Access mail template in order for Personal Information Management (PIM) synchronization to work properly. (In Lotus Notes
Domino 5.x, itxxx8217;s known as the iNotes mail template.)
6. If a profile database becomes corrupt, delete the database and restart Domino Server to recreate the profile database from the Microsoft SQL Server information (if using a version of BlackBerry Enterprise Server version
4.1 or later, an IBM DB2 server could also be used).
7. Make sure port 3101 (TCP) is open on the firewall for outbound initiated BlackBerry messages. It is a TCP/IP operation that maintains the state relationship for communication.
8. On BlackBerry, enable database pruningxxx8212;it keeps the size of user state databases in check. When the pruning process runs, it selects 20 users to process (their state database) each night at the designated time. The Domino agent tries to remove documents in the state databases of the 20 users in 20 minutes. If it cannot, the agent terminates. If it completes the initial 20 and has extra time, it will start work on another user outside of the original 20 selected.