BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-26-2009, 10:21 AM   #1 (permalink)
New Member
 
Join Date: Aug 2009
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone numbers not appearing on user account profile on BES version 4.1

Please Login to Remove!

Rookie BES support specialist need to understand how a few users are on the BES and their mobile phone number is missing? How are they able to make contact? Thank you.
Offline  
Old 08-26-2009, 10:55 AM   #2 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

BES collects the phone number from the SIM card. If the phone number is not entered on the SIM card it will not show up.
__________________
Exchange 2007/BES 5.0.2 MR2
Offline  
Old 08-26-2009, 11:54 AM   #3 (permalink)
New Member
 
Join Date: Aug 2009
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok. So those must be old outdated SIM cards. Thanks x14!
Offline  
Old 08-26-2009, 03:57 PM   #4 (permalink)
New Member
 
Join Date: Feb 2009
Model: 9000
PIN: N/A
Carrier: vodafone uk
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Phone number needs to be programmed on each SIM:

Options>Advanced Options> SIM> (menu option) Edit SIM Phone Number
Offline  
Old 08-26-2009, 04:14 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: Petoskey, MI
Model: 8530
OS: Win 7
PIN: N/A
Carrier: Verizon Droid
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

We had that issue with a few users, but Alltel doesn't use SIM Cards. Now we're on BEs 5.0 and I haven't gone looking for if those users are still missing the phone numbers in their 'profile' on the server.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

6fFT VOLEX APPLE 3 PRONG POWER CORD E62405Sp VINTAGE
$2.95
6fFT VOLEX APPLE 3 PRONG POWER CORD E62405Sp VINTAGE  picturevintage sausage stuffer Apple Smasher wine press squeeze Enterprise grapes cast
$19.99
vintage sausage stuffer Apple Smasher wine press squeeze Enterprise grapes cast pictureVintage Enterprise 4 Quart Sausage Stuffer Lard Apple Wine Press 4 Qt
$199.99
Vintage Enterprise 4 Quart Sausage Stuffer Lard Apple Wine Press 4 Qt pictureVintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's
$9.5
Vintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's pictureVtg Apple gate tool company Heavy Duty Industrial Tape Dispenser Gray Metal
$25.0
Vtg Apple gate tool company Heavy Duty Industrial Tape Dispenser Gray Metal picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.