BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 09-01-2009, 02:31 PM   #1 (permalink)
Thumbs Must Hurt
Join Date: Dec 2006
Location: Toronto, Canada
Model: 9780
Carrier: Rogers
Posts: 87
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Moving users from one BES to another.

Please Login to Remove!

Hi guys,

At work we have a Canadian & a US BES. They're trying to migrate all the Canadian users to the US BES.

I removed myself from the canadian bes and added it to the US bes. When I try to run ent. activation I get the following:

"IT Policy was rejected so activation has been cancelled. Clear your handheld and retry."

It seems like it's trying to tell me to wipe the device (which would lose all config settings). Is there a way of not wiping the device upon reactivation on the US BES?? Any suggestion is appreciated.
Old 09-01-2009, 02:41 PM   #2 (permalink)
BlackBerry Extraordinaire
Join Date: Jul 2005
Location: NYC
Model: 9800
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts

You have to wipe unless you are using BES 5.
Exchange 2007/BES 5.0.2 MR2

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.