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Old 09-04-2009, 03:07 PM   #1 (permalink)
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Default BES 5.0 upgrade licensing and SRP etc

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hi there,

we've bought the 5.0 upgrade and I've managed to download it. However I've not been given or sent any licensing details or new SRPs.

Am I right to assume the upgrade is attached our SRP by Blackberry their side and all I need to do is run through the migration process?

I don't want to start the upgrade and find out 1/2 way through I missing some crucial information about licensing.

thanks in advance.
IH
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Old 09-04-2009, 04:04 PM   #2 (permalink)
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The upgraded version of BES 5 uses the SRP and CALs from your BES 4.1 environment. You won't be issued any new licensing information.
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Old 09-04-2009, 05:11 PM   #3 (permalink)
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super, thanks for the quick reply. guess I'll have a bash at it tomorrow
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Old 09-05-2009, 12:31 AM   #4 (permalink)
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Wirelessly posted

Without another SRP you will have to go the knife-edge cutover route. You can always call TSupport for a temp SRP and CALs to go the side by side upgrade route.
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