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Old 09-08-2009, 10:26 AM   #1 (permalink)
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HI Guys,

We have a BB Prof installation ver 4.1.4.17 ver running on Server 2003

Exchange 2007 SP2 RU9 is running on SBS 2008 Sp1

we have a problem where sync from Device to Exchange for calendars is not working

checked permissions for besadmin account (initially this had been setup in every administrator group) this is now setup as view only admin and have run the powershell commands for send as rights.

interestingly if you check sendas management in the Exchange Management console for each mailbox the BES admin account does not appear?

the error in the MAGT log is as below

CDO 1.2.1 as been run on both servers.

any thoughts on this issue?


[40000] (09/08 16:11:41.036):{0x215C} CDO helper 04fb29a8 is not in memory
[40000] (09/08 16:11:41.036):{0x215C} Starting new CDO helper 04fb29a8
[40574] (09/08 16:11:41.161):{0x1D28} CDO helper 04fb29a8 started, PID 7804
[30001] (09/08 16:11:41.567):{0x1D28} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (09/08 16:11:41.567):{0x1D28} Server = server1, Mailbox = /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (09/08 16:11:41.567):{0x1D28} {Testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (09/08 16:11:41.567):{0x1D28} CDO initializing failure in CDO helper 04fb29a8 (1)
[30001] (09/08 16:11:42.770):{0x1D28} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (09/08 16:11:42.770):{0x1D28} Server = server1, Mailbox = /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (09/08 16:11:42.770):{0x1D28} {Testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (09/08 16:11:42.770):{0x1D28} CDO initializing failure in CDO helper 04fb29a8 (2)
[30001] (09/08 16:11:43.880):{0x1D28} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (09/08 16:11:43.880):{0x1D28} Server = server1, Mailbox = /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (09/08 16:11:43.880):{0x1D28} {Testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (09/08 16:11:43.880):{0x1D28} CDO initializing failure in CDO helper 04fb29a8 (3)
[30001] (09/08 16:11:44.989):{0x1D28} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (09/08 16:11:44.989):{0x1D28} Server = server1, Mailbox = /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (09/08 16:11:44.989):{0x1D28} {Testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (09/08 16:11:44.989):{0x1D28} CDO initializing failure in CDO helper 04fb29a8 (4)
[30001] (09/08 16:11:46.098):{0x1D28} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (09/08 16:11:46.098):{0x1D28} Server = server1, Mailbox = /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (09/08 16:11:46.098):{0x1D28} {Testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (09/08 16:11:46.098):{0x1D28} CDO initializing failure in CDO helper 04fb29a8 (5)
[40000] (09/08 16:11:47.036):{0x215C} {testuser@domain.com} CDO helper 04fb29a8 returned error 'CAL_CDO_INIT_FAILED' for LongTermEntryId=17046 in LaunchCalHelperAndGetResults
[40000] (09/08 16:11:47.036):{0x215C} {testuser@domain.com} Unable to process message with EntryId=17045, LongTermEntryId=17046 in GetInvitationInfo
[40580] (09/08 16:11:47.098):{0x1D28} CDO helper 04fb29a8 closing after CDO initialize failure
[40000] (09/08 16:11:47.208):{0x1D28} CalHelper failed 04fb29a8, ErrorCode = -11, Thread activity was Checking CDO object list
[40577] (09/08 16:11:48.208):{0x1D28} CDO helper 04fb29a8 stopped

Last edited by huziy : 09-08-2009 at 10:30 AM.
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Old 09-08-2009, 08:41 PM   #2 (permalink)
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You've answered your own question ... this is a permissions issue.
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Old 09-09-2009, 03:22 AM   #3 (permalink)
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Yes - it does appear that way - although all efforts to resolve this using normal methods have not worked.

I have also tried creating a new account and giving same rights as BESADMIN but still the sendas rights in Exchange manager do not show up..

any thoughts on this?
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Old 09-09-2009, 04:20 PM   #4 (permalink)
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to see send as rights in ESM you need to enable the hidden security permissions.

You want to look in ADUC for a user after enabling Advanced Features in the View menu.
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Old 09-10-2009, 06:57 AM   #5 (permalink)
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use ADSIEDIT , and apply permissions for besadmin account on your Exchange 2007 server

in adsiedit , browse configuration > Services > Microsoft Exchange > your org > Exchange administrative group > Servers > here you will find your Exchange 2007 servers
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Old 09-10-2009, 08:43 PM   #6 (permalink)
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OMG ... why would you do that? You're telling someone that doesn't know how to do a simple permission add to go into ADSIEDIT? ... watch, one wrong click and everything is hosed.
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