BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-09-2009, 07:45 PM   #1 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8800
PIN: N/A
Carrier: cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default unable to search new domain users

Please Login to Remove!

i am running BES 5.0 and I am unable to search for a user i added into our org more than an hour ago. is there a way to update the GAL on the BES server?
i have restarted the router service, which my understanding is it will search the GAL and locate any new users.
thanks
Offline  
Old 09-09-2009, 10:08 PM   #2 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

Moved to BES Admin Corner
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 09-10-2009, 07:20 AM   #3 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by uchytilian View Post
i am running BES 5.0 and I am unable to search for a user i added into our org more than an hour ago. is there a way to update the GAL on the BES server?
Yes, update the GAL on your Exchange server.

Quote:
i have restarted the router service, which my understanding is it will search the GAL and locate any new users.
thanks
You are incorrect.

By now you should see the user in the GAL.
Offline  
Old 09-10-2009, 03:47 PM   #4 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8800
PIN: N/A
Carrier: cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i can see the new address in the GAL and can email from my outlook. i just cant seem to be able to add this user to the BES server. i can add other users but not any i have recently created after i installed BES
Offline  
Old 09-10-2009, 09:56 PM   #5 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Reboot the BES ... perhaps the GC it is connecting to has problems.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.