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Old 09-15-2009, 04:07 PM   #1 (permalink)
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Default repeating BB Mail Store Service error & warnings

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I'm experiencing the following error and warnings in the application event logs on my primary BES. I'm getting the same grouping of error than 2 warnings every minute for the past 3 days. Mail is flowing to the handhelds and everything seems ok, but Iím just curious what is causing this and if it may lead to something bigger down the road when we add more users. We are running BES 5.x in an Exchange 2007 mail environment with a remote SQL 2005 DB. Also there are currently only 55 users on this BES.

Source: BlackBerry Mail Store Service [Computer Name]

Error - Event ID: 1000
MailStoreExchange::RefreshGALUsingMAPI - Error in HrFindExchangeGlobalAddressList, result=0x80004005.

Warning - Event ID: 2000
[ODBCRecord::DeleteRecord] No rows found to delete. SQL = "DELETE FROM MsAddresses WHERE MailStoreDomainId = ? AND SequenceNumber > ?".

Warning - Event ID: 2000
[ODBCRecord::DeleteRecord] DATA = "MailStoreDomainId[1] SequenceNumber[32] ".


I've done a search for the error and warnings especially HrFindExchangeGlobalAddressList, but nothing is coming up.

Any suggestions or ideas?
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Old 09-16-2009, 08:09 PM   #2 (permalink)
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ignore the errors; not significant.
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Old 09-23-2009, 03:55 PM   #3 (permalink)
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Something has changed outside of the BES because these warnings/error have go away. Thanks for the responce.
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