BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-16-2009, 01:13 PM   #1 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Calendar issues

Please Login to Remove!

I'm running BPS on a seperate server and Exchange 2003.

I've found that when a user creates a Calendar event in Outlook, it will show up on his BB. When he creates a calendar event on his BB, it doesn't sync to Outlook.

Contacts sync both ways, but not Calendar events.. help!
Offline  
Old 09-16-2009, 04:08 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,813
Post Thanks: 286
Thanked 305 Times in 287 Posts
Default

Start with this.

One-way wireless calendar synchronization for one or more BlackBerry smartphone users
View Document
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 09-16-2009, 04:25 PM   #3 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I found the issue.. I had the BB service account as a Domain Admin.

I found this in this thread: blackberryforums.com/general-blackberry-discussion/34073-outlook-calendar-not-syncing.html

Quote:
Originally Posted by gibson_hg
If cdo is not the issue then it is most likely permissions. The BESAdmin account CANNOT be a domain admin or an admin of any kind. This revokes the Send As permission used to for Calendaring. The BESAdmin can only be in the built-in admins when the BES is installed on a Domain Controller, that's the only exception. If the BESAdmin is not part of any admin groups then check for the Send As permission in Exchange System Manager. Verify it is set at the server, mailbox store and public folder store levels.
Thanks.

Last edited by tchris02 : 09-16-2009 at 04:27 PM.
Offline  
Old 09-16-2009, 05:37 PM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,813
Post Thanks: 286
Thanked 305 Times in 287 Posts
Default

That would be cause 4 in the KB provided.
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 09-17-2009, 07:46 AM   #5 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by knottyrope View Post
That would be cause 4 in the KB provided.
Thanks.. I appreciate it.

Do you think this would be the issue with when I try a OTA activation on a new device and it not working?
Offline  
Old 09-20-2009, 05:03 PM   #6 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it is a possibility.
Offline  
Old 09-21-2009, 08:07 AM   #7 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Since removing the besadmin user from the Domain Administrators group, I'm getting the dreaded "Send As" problem. http : // na.blackberry.com/eng/support/software/sendas.jsp

I have the BesAdmin Send As ticked on the Exchange server (see attached image).

What am I missing?
image @ http: // i34.tinypic.com/ng5apf.png - [remove spaces from url]

P.S. These boards don't let you post links/images until you have 10 posts? ughh.
Offline  
Old 09-21-2009, 07:51 PM   #8 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You need to grant the send as permission within ADUC on all BES user objects.
Offline  
Old 09-24-2009, 07:21 AM   #9 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Welp, I've tried everything RIM has published and still have the same problem. When I add BESAdmin to domain admins, I can send from BB devices but calendars don't sync.

When I remove BESAdmin from Domain Admin calendars work but devices can't send email.

I even went through RIM's KB02276 step by step. I don't see any conflicts of BESAdmin being in any other group that deny sendas either.

Hdawg, I tried your suggestion too.

I'm pulling my hair out!!! :(

screenshot (remove space): http ://i34.tinypic.com/ek1m9.png

Last edited by tchris02 : 09-24-2009 at 08:21 AM.
Offline  
Old 09-24-2009, 03:12 PM   #10 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

and you're sure you did Task #2 in that KB properly?

It might be a good idea to simply create a new BESAdmin account such as BBAdmin and start from scratch with all the changing / testing you've been doing. This way you'll get a fresh look.
Offline  
Old 09-24-2009, 03:17 PM   #11 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,813
Post Thanks: 286
Thanked 305 Times in 287 Posts
Default

Maybe watching a video will help?

BlackBerry - BlackBerry Professional Software Installation Tool Kit
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.