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Old 09-16-2009, 12:13 PM   #1 (permalink)
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Default Outlook Calendar issues

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I'm running BPS on a seperate server and Exchange 2003.

I've found that when a user creates a Calendar event in Outlook, it will show up on his BB. When he creates a calendar event on his BB, it doesn't sync to Outlook.

Contacts sync both ways, but not Calendar events.. help!
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Old 09-16-2009, 03:08 PM   #2 (permalink)
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Start with this.

One-way wireless calendar synchronization for one or more BlackBerry smartphone users
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Old 09-16-2009, 03:25 PM   #3 (permalink)
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I found the issue.. I had the BB service account as a Domain Admin.

I found this in this thread: blackberryforums.com/general-blackberry-discussion/34073-outlook-calendar-not-syncing.html

Quote:
Originally Posted by gibson_hg
If cdo is not the issue then it is most likely permissions. The BESAdmin account CANNOT be a domain admin or an admin of any kind. This revokes the Send As permission used to for Calendaring. The BESAdmin can only be in the built-in admins when the BES is installed on a Domain Controller, that's the only exception. If the BESAdmin is not part of any admin groups then check for the Send As permission in Exchange System Manager. Verify it is set at the server, mailbox store and public folder store levels.
Thanks.

Last edited by tchris02 : 09-16-2009 at 03:27 PM.
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Old 09-16-2009, 04:37 PM   #4 (permalink)
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That would be cause 4 in the KB provided.
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Old 09-17-2009, 06:46 AM   #5 (permalink)
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Quote:
Originally Posted by knottyrope View Post
That would be cause 4 in the KB provided.
Thanks.. I appreciate it.

Do you think this would be the issue with when I try a OTA activation on a new device and it not working?
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Old 09-20-2009, 04:03 PM   #6 (permalink)
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it is a possibility.
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Old 09-21-2009, 07:07 AM   #7 (permalink)
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Since removing the besadmin user from the Domain Administrators group, I'm getting the dreaded "Send As" problem. http : // na.blackberry.com/eng/support/software/sendas.jsp

I have the BesAdmin Send As ticked on the Exchange server (see attached image).

What am I missing?
image @ http: // i34.tinypic.com/ng5apf.png - [remove spaces from url]

P.S. These boards don't let you post links/images until you have 10 posts? ughh.
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Old 09-21-2009, 06:51 PM   #8 (permalink)
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You need to grant the send as permission within ADUC on all BES user objects.
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Old 09-24-2009, 06:21 AM   #9 (permalink)
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Welp, I've tried everything RIM has published and still have the same problem. When I add BESAdmin to domain admins, I can send from BB devices but calendars don't sync.

When I remove BESAdmin from Domain Admin calendars work but devices can't send email.

I even went through RIM's KB02276 step by step. I don't see any conflicts of BESAdmin being in any other group that deny sendas either.

Hdawg, I tried your suggestion too.

I'm pulling my hair out!!! :(

screenshot (remove space): http ://i34.tinypic.com/ek1m9.png

Last edited by tchris02 : 09-24-2009 at 07:21 AM.
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Old 09-24-2009, 02:12 PM   #10 (permalink)
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and you're sure you did Task #2 in that KB properly?

It might be a good idea to simply create a new BESAdmin account such as BBAdmin and start from scratch with all the changing / testing you've been doing. This way you'll get a fresh look.
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Old 09-24-2009, 02:17 PM   #11 (permalink)
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Maybe watching a video will help?

BlackBerry - BlackBerry Professional Software Installation Tool Kit
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