BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 09-17-2009, 07:08 AM   #1 (permalink)
Thumbs Must Hurt
forino's Avatar
Join Date: Mar 2008
Model: 7100T
Carrier: TIM
Posts: 76
Post Thanks: 3
Thanked 2 Times in 2 Posts
Default Problem sending message

Please Login to Remove!

Hi, some user report problems trying to send messagges.
When they type the recipient address they receive the error "message include a not valid address" (translate litterally from italian)
What can i check to solve this problem ?
Bes Server
Old 09-17-2009, 07:21 AM   #2 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts

Moved to BES Admin section.

Have the users tried a battery pull? That should be the first step in troubleshooting.
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Old 09-17-2009, 07:22 AM   #3 (permalink)
iPhone Convert
juwaack68's Avatar
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts

Are they selecting contacts from their address book?

Have they tried doing a Lookup of a name from the global address book? Does the Lookup return a name and can they send the message to the person they looked up?
No longer a BES Admin, but it was fun while it lasted!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

LinkBacks (?)
LinkBack to this Thread:
Posted By For Type Date
KB04707 - Unable to send email messages because Send As permission has been revoked - : Your BES Connection This thread Refback 11-22-2009 09:21 PM

Johnson Controls Temperature Control D350AA-1
Johnson Controls Temperature Control D350AA-1 pictureJohnson controls Humidity transmitter
Johnson controls Humidity transmitter  pictureJOHNSON CONTROLS V46AB-1C VALVE PRESSURE REGULATING 1/2" Brand new
JOHNSON CONTROLS V46AB-1C VALVE PRESSURE REGULATING 1/2 New Johnson Controls 02-214-50 Regulator with gauge 3/8" npt inlet outlet
 New Johnson Controls 02-214-50 Regulator  with gauge 3/8JOHNSON CONTROLS V-3000-1- NEW IN SEALED BOX

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.