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Old 09-17-2009, 08:08 AM   #1 (permalink)
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Hi, some user report problems trying to send messagges.
When they type the recipient address they receive the error "message include a not valid address" (translate litterally from italian)
What can i check to solve this problem ?
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Old 09-17-2009, 08:21 AM   #2 (permalink)
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Moved to BES Admin section.

Have the users tried a battery pull? That should be the first step in troubleshooting.
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Old 09-17-2009, 08:22 AM   #3 (permalink)
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Are they selecting contacts from their address book?

Have they tried doing a Lookup of a name from the global address book? Does the Lookup return a name and can they send the message to the person they looked up?
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KB04707 - Unable to send email messages because Send As permission has been revoked - : Your BES Connection This thread Refback 11-22-2009 09:21 PM

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