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Old 09-30-2009, 09:10 AM   #1 (permalink)
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Default BB Manager 4.1 SQL woes

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Ok so I downloaded the free 1 user manager so I can hook an Executive at a sister company up with BES like connectivity on his Tour.

I set up the BES for the main company fine but for some reason I can't get this to work.

I hangs when I launch the BB manager.

In the logs I get this error:
[20000] (09/30 09:49:46.750):{0x1CB8} COM Error 0x80004005 in ConnectionItem::ConnectToDB() - [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Unspecified error (connection string - Provider=SQLOLEDB;Server=5-ELEMENTS;Database=BESMgmt;Trusted_Connection=Yes)
[35028] (09/30 09:49:46.750):{0x1CB8} {ConnectionPool::ShouldRetryInitialize} Pool Initialization failed for attempt 1 of 5
[35028] (09/30 09:50:29.078):{0x1CB8} {ConnectionPool::ShouldRetryInitialize} Pool Initialization failed for attempt 2 of 5
[20000] (09/30 09:51:09.546):{0x1CB8} COM Error 0x80004005 in ConnectionItem::ConnectToDB() - [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Unspecified error (connection string - Provider=SQLOLEDB;Server=5-ELEMENTS;Database=BESMgmt;Trusted_Connection=Yes)
[35029] (09/30 09:51:09.546):{0x1CB8} {ConnectionPool::ShouldRetryInitialize} Pool Initialization failed because timeout of 60 seconds was exceeded
[30000] (09/30 09:51:09.546):{0x1CB8} DBUtil::setLoginName(): Failed to set the login name for the database
[30000] (09/30 09:51:17.296):{0x1CB8} BlackBerry Manager has shutdown
I have SQL Express 5 installed. DB name is BESMgmt. I've tried using the local account to log on as well as the domain admin.

When I install The BB mgr all the pre install checks are in the green so I'm assuming I have the right SQL server installed.

Thanks,
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Old 10-01-2009, 02:46 PM   #2 (permalink)
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Default

did you use the BESAdmin account to install?
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