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Old 10-30-2009, 12:59 PM   #1 (permalink)
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Default Block Read Receipts

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Is there a way to block Read Receipts from being sent by the blackberry for a single user.

Here is what i'm working with:
Exchange 2007
BES 4.1.6.10
Outlook 2007
BlackBerry Bold

We have set the option in Outlook to never send a response to a read receipt and they don't go out if the email is read in Outlook. When reading an email on the BB with a read receipt, it will respond with the read reciept.

I've scoured the forums and internet but the only thing I found was this:
View Document

That looks like it will block it for everyone on our server. Is there a way to block it for a single user? We've got a couple thousand users but the one needing this blocked is a VIP.

thanks,

Last edited by kurizma : 10-30-2009 at 01:01 PM.
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Old 10-30-2009, 02:44 PM   #2 (permalink)
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You should be able to create transport rules at the Exchange levels to prevent this.
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Old 11-02-2009, 12:27 PM   #3 (permalink)
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Launch regedit on the BES and Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents.

- Right-click the folder.
- Highlight New.
- Click DWORD Value.
- Type SuppressReadReceipts.
- Press Enter.
- Right-click the SuppressReadReceipts registry key.
- Click Modify.
- Select the Decimal option.
- Type 2 to prevent BlackBerry smartphone users from sending read receipt messages.
- Click OK.
- Restart the BlackBerry Controller.
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Old 11-02-2009, 01:21 PM   #4 (permalink)
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You cut and pasted from the KB article he posted and thought that would be helpful?
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Old 11-02-2009, 02:13 PM   #5 (permalink)
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Quote:
Originally Posted by wistowg View Post
Launch regedit on the BES and Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents.

- Right-click the folder.
- Highlight New.
- Click DWORD Value.
- Type SuppressReadReceipts.
- Press Enter.
- Right-click the SuppressReadReceipts registry key.
- Click Modify.
- Select the Decimal option.
- Type 2 to prevent BlackBerry smartphone users from sending read receipt messages.
- Click OK.
- Restart the BlackBerry Controller.
How does that work for one person?
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Old 11-08-2009, 04:44 PM   #6 (permalink)
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Didn't spot the document link, hence the duplication. Point is you can't block read receipts except at the server (registry) level - at least to the best of my knowledge.
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Old 11-09-2009, 09:11 AM   #7 (permalink)
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Default I don't believe it is possible.

It is either an "all or nothing" with read receipts, I haven't found a way to do it on an individual basis.


Carl
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Old 01-09-2010, 08:00 AM   #8 (permalink)
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Google for Read Receipt Remover third-party application.

Redgards,
Victor
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