Not sure if this is strictly a BES question, but here goes.

We currently has a BES and use Lotus Notes as our e-mail platform.

We have around eight users on the RIM 7290 Blackberry, who have set their handsets to use wireless e-mail reconcilliation.

We have just got two T-Mobile MDAIII's, and they have been set up on the BES but when you look in the BES Manager it states that wireless e-mail reconcilliation is set to off.

Does anyone have any ideas?

Much appreciated!

You can check in the Email Reconcilation options on the handheld and also check on the server. I included a document below that might help. They would need to set delete on to mailbox and handheld in order for it to delete out of outlook.

blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/7919/8125/How_To_-_Enable_wireless_and_wired_message_reconciliation. html?nodeid=1269329