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  (#1 (permalink)) Old
hphock Offline
New Member
 
Posts: 2
Join Date: Nov 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Default Blackberry Professional and Exhcnage Email Issues - 11-04-2009, 11:12 AM

Hi All, Thanks for reading and possibly helping.

My issue is that I am not receiving all of my corporate email on my blackberry 8330. I get some, but not nearly all.

Background:
I have verizon as a carrier and they said since I am getting some, everything is working. We did resend services books and soforth but no help.

3 other peope in my office use cincinnati bell and they have no issue.

I get all of my gmail.

I have checked, double checked and check god knows how many additional times that 'leave a message on the server is checked'

I have deleted all of my rules in outlook.

This is driving me crazy so any help is appreciated.
   
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  (#2 (permalink)) Old
Russo1994 Offline
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Posts: 60
Join Date: Oct 2009
Location: Sumter
Model: 8330
OS: 4.5.0.169
PIN: you'd like that wouldn't you...
Carrier: Vercrapon(i mean Verizon..)
Default 11-05-2009, 01:05 PM

Have you removed yourself from the BES, wiped the device, and tried to re enterprise activate?


You'd be amazed at what a hard reset can do
   
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  (#3 (permalink)) Old
hphock Offline
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Default 11-05-2009, 01:13 PM

How do I wipe the device?
   
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nobody7290 Online
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Default 11-05-2009, 01:41 PM

Is it possible, your mail goes to a pst file on some local computer instead of just using exchange ?

this would explain the erratic behaviour.

Also "leave mail on server...." If you use exchange/outlook, this option is AFAIK not availible, The email are on the server and will never go somewhere else.
   
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