BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-13-2009, 12:19 PM   #1 (permalink)
New Member
 
Join Date: Nov 2009
Model: 9350
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Send As problem fixed, now back!

Please Login to Remove!

Hello all,

I am currently running BlackBerry Professional Software version 4.1.4.17 in an Exchange 2003 SP2 environment. When I intially installed this software over a year ago, I wrestled with the Send As problem for my users and eventually got the right Send As permissions set up in AD.

In this year time frame, I have grown from one BB user to about 7 a couple months ago. All of these other users have worked fine.

Now, this week I have added two more users. Both of these users are unable to send, and it looks like the Send As.

Both users receive the error "Desktop Email program unable to submit message" as well as the Red X next to the message on the phone.

The two phone models are a Storm (first one) and an 8830 World Edition.

I have checked both users AD accounts, and the both have the besadmin account listed in their Advanced Security with the Send As right. They both actually have a second besadmin listing for Read permissions (not sure if this needs to be there or how it got there).

I have reset the phones and activated to BPS both wirelessly and wired. I have deleted the service books and resent.

What else can I try to troubleshoot this problem? My original 7 users continue to be able to send as normal with no problems.

Thank you,

Derek
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

New Siemens Simatic 6ES5 544-3UA11 6ES5544-3UA11 communication processor
$540.0
New Siemens Simatic 6ES5 544-3UA11 6ES5544-3UA11 communication processor pictureThyssen Krupp Tac 20 CPU Board 188E
$2200.0
Thyssen Krupp Tac 20 CPU Board 188E pictureToshiba BEXU1A CTX670 Expansion Processor 
$75.0
Toshiba BEXU1A CTX670 Expansion Processor  pictureMC68349FT25A MOTOROLA MPU M68000 PROCESSOR 24 PIECES
$250.0
MC68349FT25A MOTOROLA MPU M68000 PROCESSOR 24 PIECES pictureIDEC MICROSMART PLC CPU FC4A-C24R2 100-240VAC 50/60Hz 40VA
$160.0
IDEC MICROSMART PLC CPU FC4A-C24R2 100-240VAC 50/60Hz 40VA picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.