BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-17-2009, 01:18 PM   #1 (permalink)
JRV
Thumbs Must Hurt
 
Join Date: Apr 2005
Location: Houston, TX USA
Model: 7130e
Carrier: Verizon
Posts: 144
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BAS 5.0 console broken

Please Login to Remove!

Server: BES 5.0 MR3
Client: Win 7 RTM/IE8/JRE 1.6u17

Web console was working for the first 10 days or so. Now when I log on, I get the "appMain" page that checks to see if the Device Manager software is installed, but that's all I get. In the Status bar, I see "Done" with the yellow exclamation point icon. Double-clicking that, I get this error:

Code:
 
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0)
Timestamp: Mon, 16 Nov 2009 19:23:27 UTC

Message: Object doesn't support this property or method
Line: 392
Char: 19
Code: 0
URI: https://[servername].[domain].local/webconsole/assets/script/webConsole.js
Site is in the "Local Intranet" zone, in which JavaScript is enabled.

I found I can run it from the same machine under a different user account (which is my current workaround), so it's specific to my user profile.

I cleared the browser cache, no change.

I deleted all cookies from site [servername].[domain].local and cleared the cache again, no change.

I logged on under an admin account, deleted the locally cached profile and let Windows download the roaming profile from the server (thus creating a new browser cache). No change.

Any ideas?

Last edited by JRV : 11-17-2009 at 01:23 PM. Reason: Clarify IE configuration
Offline  
Old 11-17-2009, 02:50 PM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 235 Times in 218 Posts
Default

Add BAS to IE8 Compatibility View.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 11-17-2009, 02:55 PM   #3 (permalink)
JRV
Thumbs Must Hurt
 
Join Date: Apr 2005
Location: Houston, TX USA
Model: 7130e
Carrier: Verizon
Posts: 144
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That was it, Penguin, thanks!

Evidently I figured it out when I first set up BES 5, because it was working. Must've turned off compatibility view by mistake recently and forgot that I had ever turned it on for this page in the first place.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

23 VTG Commodore MISC Soft Floppy Disk MIXED DATA LOT Wimbledon Basketball
$9.99
23 VTG Commodore MISC Soft Floppy Disk MIXED DATA LOT Wimbledon Basketball pictureOriginal Power Cord Commodore C64 902503-06
$55.42
Original Power Cord Commodore C64 902503-06 pictureWINDSOR Commodore CMD Carpet Extractor Cleaning Machine 0541 Hours WORKING
$324.99
WINDSOR Commodore CMD Carpet Extractor Cleaning Machine 0541 Hours WORKING picture1983 Illustrated Computer Dictionary - Commodore Vic-20 - rare
$4.99
1983 Illustrated Computer Dictionary - Commodore Vic-20 - rare pictureReconditioned Windsor Commodore 20 Carpet Extractor
$3025.0
Reconditioned Windsor Commodore 20 Carpet Extractor picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.