01-06-2005, 01:08 PM
Join Date: Dec 2004
Location: Philadelphia, Pennsylvania
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| | Upgrade to BES 4.0
I currently have a BES v3.6 as a 90-day trial and just purchased the licensed 4.0 version. We have about 10 users on the trial system.
I'm looking for upgrade tips and to find out if there are any "gotchas" concerning the upgrade.
The manual does include "upgrade information" & that looks fairly simple. But, what about changing the SRP identifier and authentication key? Currently, those are "temporary values" handed out with the evaluation copy. During the upgrade, can I just input the new numbers? Can I do it before the upgrade?
Also, I don't know what kind of disruption this will cause to my handheld users. Will they have to re-attach their blackberrys to my network? Most are remote users (out of state) and not physically on my enterprise network.
Those are a couple of my main concerns. Any help would be appreciated. My service provider, Nextel, has provided little to no information. I am very displeased with their lack of support.