Article Title: Where to download the BlackBerry Monitoring Service software
Article Number: KB17424
Link: View Document
I was hunting high and low for the installer the last 2 days in RIM's download site but couldn't find it. Now I know why...
Since the release of BlackBerry Enterprise Server version 4.1 SP5, Research In Motion started shipping the BlackBerry Monitoring Service as part of the installation package. When you extract the contents of the BlackBerry Enterprise Server software, you will see a directory named BlackBerry Monitoring Service
which has the installation filename of BMS<version>.exe
within it (For example: BMS415.exe