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Old 01-08-2010, 11:02 AM   #1 (permalink)
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Default Issues with BES User Admin tool Resource Kit 5

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When on BES 4.1.6. I used the BESUserAdmin tool from the resource kit to create a dump of the users stats. Last december I updated my three BES servers to bes After that I installed the BES 5 RK User Admin tool. I can now get the users stats for two of the three servers. One of the servers give me the following error:

{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [INFO] [BUA-3000] {nl-svcbesadm:2eec7da} com.rim.bes.bas.util.BASCouldNotCompleteRequestRol lbackException: Caught unhandled RuntimeException in org.jboss.ejb3.EJBContainerInvocation method findUsers - org.hibernate.exception.SQLGrammarException: could not execute query

Anyone any idea what could be the problem. All servers are in the same domain. And are installed on the exact same way. PS. Using Exchange 2003/ SQL 2005 Server, Windows 2003

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