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Old 01-18-2010, 06:36 PM   #1 (permalink)
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Default Monitoring hung threads

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Hi

We are running BES 4.1.6 with Exchange 2007.

I would like to implement the monitoring of hung threads so our admins can know if there is a problem with BES/Exchange.

I understand that if a thread is hung and doesn't restart after 6 health checks, the BB Controller will restart that Messaging Agent...is this correct? And, if so, does that mean users who are on that MA are affected because will BES will start rescanning their mailboxes and not send/recv mail until this has been completed?

Secondly, if we did want to monitor hung threads - how many hung threads should we actually monitor?

Thirdly, if we do come across a hung thread/s - what's the best action to take to avoid an outage to users?
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Old 01-21-2010, 02:16 PM   #2 (permalink)
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You could change the heatlh check to 3 and will shorten it. Cant remember where that setting lives though.

Blocked worker threads
View Document

Some more info too
http://www.port3101.org/scripts-tool...ing-agent.html
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