BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-18-2010, 06:36 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9000
PIN: N/A
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Monitoring hung threads

Please Login to Remove!

Hi

We are running BES 4.1.6 with Exchange 2007.

I would like to implement the monitoring of hung threads so our admins can know if there is a problem with BES/Exchange.

I understand that if a thread is hung and doesn't restart after 6 health checks, the BB Controller will restart that Messaging Agent...is this correct? And, if so, does that mean users who are on that MA are affected because will BES will start rescanning their mailboxes and not send/recv mail until this has been completed?

Secondly, if we did want to monitor hung threads - how many hung threads should we actually monitor?

Thirdly, if we do come across a hung thread/s - what's the best action to take to avoid an outage to users?
Offline  
Old 01-21-2010, 02:16 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,234
Post Thanks: 372
Thanked 380 Times in 350 Posts
Default

You could change the heatlh check to 3 and will shorten it. Cant remember where that setting lives though.

Blocked worker threads
View Document

Some more info too
http://www.port3101.org/scripts-tool...ing-agent.html
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Dicon GP700M Optical Switch Mainframe used
$250.0
Dicon GP700M Optical Switch Mainframe used   pictureHP Hewlett Packard Agilent Keysight 16702A Logic Analyzer Mainframe System Unit
$129.97
HP Hewlett Packard Agilent Keysight 16702A Logic Analyzer Mainframe System Unit pictureTektronix TM506 Mainframe 6-Slot Power Module TM-506
$72.04
Tektronix TM506 Mainframe 6-Slot Power Module TM-506 pictureHP E1401B 13 Slot Mainframe with Power Supply *Used, Power On Tested* VXI
$175.0
HP E1401B 13 Slot Mainframe with Power Supply *Used, Power On Tested* VXI pictureTEKTRONIX 7904A 500MHz 4slot OSCILLOSCOPE MAINFRAME, will refurb for more money
$500.0
TEKTRONIX 7904A 500MHz 4slot OSCILLOSCOPE MAINFRAME, will refurb for more money picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.