BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-18-2010, 06:36 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9000
PIN: N/A
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Monitoring hung threads

Please Login to Remove!

Hi

We are running BES 4.1.6 with Exchange 2007.

I would like to implement the monitoring of hung threads so our admins can know if there is a problem with BES/Exchange.

I understand that if a thread is hung and doesn't restart after 6 health checks, the BB Controller will restart that Messaging Agent...is this correct? And, if so, does that mean users who are on that MA are affected because will BES will start rescanning their mailboxes and not send/recv mail until this has been completed?

Secondly, if we did want to monitor hung threads - how many hung threads should we actually monitor?

Thirdly, if we do come across a hung thread/s - what's the best action to take to avoid an outage to users?
Offline  
Old 01-21-2010, 02:16 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,129
Post Thanks: 352
Thanked 352 Times in 329 Posts
Default

You could change the heatlh check to 3 and will shorten it. Cant remember where that setting lives though.

Blocked worker threads
View Document

Some more info too
http://www.port3101.org/scripts-tool...ing-agent.html
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

New Silver Executive Desk Home Office Furniture Crystal Accents Hollywood Style
$2599.0
New Silver Executive Desk Home Office Furniture Crystal Accents Hollywood Style picture1015 Nd:Yag Crystal Laser Rod 6,3mm Dia 80,58mm Length
$390.0
1015 Nd:Yag Crystal Laser Rod 6,3mm Dia 80,58mm Length pictureCrystal Clear Cello Polypropylene Bags - 100 Cellophane Bags (6 Inches X 17 -
$33.74
Crystal Clear Cello Polypropylene Bags - 100 Cellophane Bags (6 Inches X 17 -  pictureElectro Scientific ESI 253 Impedance Meter +Crystal Set
$1499.99
Electro Scientific ESI 253 Impedance Meter +Crystal Set pictureAkro-Mils 30221CRY Lid for 30220 AkroBin, Crystal Clear, 24-Pack
$51.25
Akro-Mils 30221CRY Lid for 30220 AkroBin, Crystal Clear, 24-Pack  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.