BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-17-2005, 09:55 AM   #1 (permalink)
Thumbs Must Hurt
 
sgm-co's Avatar
 
Join Date: May 2005
Location: colorado
Model: Tour
Carrier: verizon
Posts: 156
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default ACtivation BES Server problems continue

Please Login to Remove!

Still trying to configure our BES 4.1 server with ms exchange 2003 and service pack one. When trying to active I get a email in my outlook box, but it doesn't leave to go back out to my 7250. Sits in my inbox forever.

One other problem we seem to be having is when right clicking on a user in the blackberry manager a MS software installation box comes up and it is looking to install BlackBerry Enterprise Server.msi but I can't locate that file anywhere. THIS PROBLEM WAS SOLVED

The blackberry handheld configurator doesn't load (run) either. PROBLEM RESOLVED


Our trial was Download.

Any ideas?
__________________
Gotta Love the BB

Last edited by sgm-co : 12-17-2005 at 10:36 AM. Reason: One problem fixed
Offline  
Old 12-18-2005, 01:11 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2005
Model: 7290
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

FYI-This is not 4.1 BES.

This sounds to me like you have go the pre-req's completed...Especially permissions.

Check page 4 for permissions, make sure you have Exchange System manager installed too.
http://www.blackberry.com/knowledgec...59875&vernum=0

-also, run svrnetcn from the startj->run (on SQL) and put named pipes and tcp\ip on the enabled. Then, restart SQL. This will be for handheld configuration tool opening problems(possibly) and maybe some other issues in the future, with regards to SQL calls.

If you installed as Domain admin, 2k3 exchange denies send as/receive as for wireless calendar(while in 2k Exchange you could have both allow and denied check marked and allow would be the implied permission, this is not true in 2k3 exchange.) Also, you may have issues opening the message store(therefore the ETP message won't get picked up). You'll need to create your service account(besadmin), assign it local admin to your BES, assign exchange permissions, log on as service, log on local.
Now, instead of uninstall/reinstall-> while logged on as the account you orignally installed the BES with, export
HKEY_CURRENT_USER\Software\Research In Motion and save it somewhere. Now log on as that service account you created, import the key, switch the service to log onto the domain with that new account and restart them. ***If you have a remote SQL server make sure you give this service account permissions on SQL. If the database is created already, you'll need at least DB_Owner on the BES database.

P.S. when activating the email won't go the the BB, the process is as follows (in Over the air activation):
set password on BES, type email and password, click activate, an ETP email gets sent to the user's account, Exchange "advises" the BES to pick up the email, the BES processes it, negotiates encryption, then the slow sync occurs.
By the sounds of it you have generating an email password...this will not get to the handheld.
**Alternatively, you can use desktop manager->redirector settings->security and generate an encryption key. Then you can skip the ETP email and don't need to generate a password.
Offline  
Old 12-19-2005, 11:26 AM   #3 (permalink)
Thumbs Must Hurt
 
sgm-co's Avatar
 
Join Date: May 2005
Location: colorado
Model: Tour
Carrier: verizon
Posts: 156
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Finally - most problems resolved

We remove the BES server and reinstalled. After that everything came into place. We did change the name of the BES server account name due to mailbox issues and am wondering if that got in the way.

thanks so much for the assistance.

SGM-CO
__________________
Gotta Love the BB
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

CHECK PRESENTERS, REST, BAR,SERVER BOOKS CASE OF 25 FREE FAST PRIORITY SHIP
$34.95
CHECK PRESENTERS, REST, BAR,SERVER BOOKS CASE OF 25 FREE FAST PRIORITY SHIP pictureBunn TF Coffee Mechanical Server, 44050.0000
$29.99
Bunn TF Coffee Mechanical Server, 44050.0000 pictureWAITER WALLET SERVER BOOK (TWO BOOKS) RESTAURANT, BAR, , SALE
$13.95
WAITER WALLET SERVER  BOOK  (TWO BOOKS) RESTAURANT, BAR, , SALE pictureone ea SP36 electronics server rack cabinet unused HUBBELL FCR350
$100.22
one ea SP36  electronics server rack cabinet  unused HUBBELL FCR350 pictureBlack and white cow print waitress server waiter waist apron 3 pockets
$13.0
Black and white cow print waitress server waiter waist apron 3 pockets picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.