BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-17-2010, 08:51 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
cyclmpc's Avatar
 
Join Date: Nov 2008
Location: DC
Model: 9800
OS: 6.0.0.141
PIN: N/A
Carrier: ATT
Posts: 217
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default CPU out of range

Please Login to Remove!

Running two BES-Server2008 VM's-vSphere 4.0 with a shared remote DB-SQL 2005. Reviewing my controller logs and I see this. Anyone seen this before? My controller log is littered with this all day.


[40000] (01/18 18:22:19.462):{0x954} CPU Usage is out of range -15337.306202, RunningTime since last call -158281, Time since last call 1032
[40000] (01/18 18:25:22.496):{0x954} CPU Usage is out of range -1.476378, RunningTime since last call -15, Time since last call 1016
[30000] (01/18 18:29:02.068):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 18:39:02.229):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[40000] (01/18 18:41:38.905):{0x954} CPU Usage is out of range -1.453488, RunningTime since last call -15, Time since last call 1032
[30000] (01/18 18:49:02.397):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 18:59:02.557):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 19:09:02.721):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 19:19:02.890):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 19:29:01.981):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 19:39:02.154):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 19:49:02.313):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[40000] (01/18 19:54:51.007):{0x954} CPU Usage is out of range -66.569767, RunningTime since last call -687, Time since last call 1032
[40000] (01/18 19:58:55.021):{0x954} CPU Usage is out of range -3.003876, RunningTime since last call -31, Time since last call 1032
[30000] (01/18 19:59:02.487):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 20:09:02.640):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[30000] (01/18 20:19:02.813):{0x958} Performing system health check (BlackBerry Controller Version 5.0.1.32)
[40000] (01/18 20:27:23.370):{0x954} CPU Usage is out of range -1.476378, RunningTime since last call -15, Time since last call 1016
__________________
I'm actually lost...
Offline  
Old 02-17-2010, 09:51 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default

The Windows 2008 Server is on which service pack? 32/64-bit? Which BES version?

Check the compatibility matrix here:

BlackBerry - BlackBerry Enterprise Server Compatibility

Take the first pdf in the list.
Offline  
Old 02-17-2010, 10:11 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
cyclmpc's Avatar
 
Join Date: Nov 2008
Location: DC
Model: 9800
OS: 6.0.0.141
PIN: N/A
Carrier: ATT
Posts: 217
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

BES 5.0.1 and 64-bit of Windows.

It appears that RIM is telling me that the issue is a known issue with either BES or Server 2008/64-bit. A bad line of code that is indicating high CPU usage, when clearly that is not the case. They said it is to be resolved on the next maintenance release and that it does not affect BES performance.

That's good news.
__________________
I'm actually lost...
Offline  
Old 06-24-2010, 06:25 PM   #4 (permalink)
Thumbs Must Hurt
 
JavaJunkee's Avatar
 
Join Date: Jan 2007
Location: Seattle, WA
Model: 9780
Carrier: T-Mobile
Posts: 155
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Still an issue after 5.0.1 MR3 update -

CTRL log:

[30000] (06/24 14:59:03.010):{0x8E4} Performing system health check (BlackBerry Controller Version 5.0.1.49)
[40000] (06/24 14:59:20.948):{0x8E0} CPU Usage is out of range -1.262626, RunningTime since last call -15, Time since last call 1188
[40000] (06/24 14:59:20.948):{0x8E0} CPU Usage is out of range -5.218855, RunningTime since last call -62, Time since last call 1188
[40000] (06/24 15:00:21.197):{0x8E0} CPU Usage is out of range -1.262626, RunningTime since last call -15, Time since last call 1188
[40000] (06/24 15:00:21.197):{0x8E0} CPU Usage is out of range -1.262626, RunningTime since last call -15, Time since last call 1188
[40000] (06/24 15:01:22.651):{0x8E0} CPU Usage is out of range -1.200000, RunningTime since last call -15, Time since last call 1250
[40000] (06/24 15:02:23.978):{0x8E0} CPU Usage is out of range -1.230517, RunningTime since last call -15, Time since last call 1219
[40000] (06/24 15:02:23.978):{0x8E0} CPU Usage is out of range -1.312551, RunningTime since last call -16, Time since last call 1219
[40000] (06/24 15:03:24.401):{0x8E0} CPU Usage is out of range -3.979239, RunningTime since last call -46, Time since last call 1156
[40000] (06/24 15:03:24.401):{0x8E0} CPU Usage is out of range -1.297578, RunningTime since last call -15, Time since last call 1156
[40000] (06/24 15:05:27.089):{0x8E0} CPU Usage is out of range -1.245847, RunningTime since last call -15, Time since last call 1204
[40000] (06/24 15:08:29.245):{0x8E0} CPU Usage is out of range -1.215559, RunningTime since last call -15, Time since last call 1234
[40000] (06/24 15:08:29.245):{0x8E0} CPU Usage is out of range -6.320908, RunningTime since last call -78, Time since last call 1234
[40000] (06/24 15:08:29.245):{0x8E0} CPU Usage is out of range -1.296596, RunningTime since last call -16, Time since last call 1234
__________________
BES 5.0.3 MR 8 (Bundle 256)
-Server 2008 R2 Standard (ESXi 5)
Exchange 2010 SP2 RU5 v2
-Server 2008 R2 SP1 Enterprise
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.