BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-10-2004, 09:41 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2004
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Please Login to Remove!

Offline  
Old 11-10-2004, 01:00 PM   #2 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 01-09-2005, 12:25 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2005
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wireless Calendar Synchronization

Currently new to BES Admin, have 5 in house users and 40 remote users. Our BES is running version 3.6. which was setup in November. I find that the devices that are setup for in house users work fine with wireless calendar synch. But does not work for remote personnel. How do I enable this feature for remote personnel (these are people who's only connection to the Exchange server is through OWA; IMAP or Citrix). When they receive meeting invites through their device, they have not options to accept or decline.

Offline  
Old 01-09-2005, 01:38 AM   #4 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've never been able to accept or decline meetings anyway.
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 01-09-2005, 01:50 AM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,822
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Great answer...

tiztiz - you should have the remote users check their Intellisync Setup; I would bet that their Calendar option is set to Outlook instead of BlackBerry Wireless Sync. To change it, their PCs/laptops must have a connection to the Exchange server. This could be a problem, since you wrote that they only connect via OWA, IMAP or Citrix. Do you have a VPN client? Do the remote users have local Outlook profiles?
Offline  
Old 01-09-2005, 02:37 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2005
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No VPN

Treo600:

Correct thier calendar option is set to Outlook. Thanks for answer, I had a feeling that I would probably need to initiate a VPN. Am researching types now, what can you recommend?

Would I still need to have VPN when we upgrade to to 4.0?
Offline  
Old 01-09-2005, 02:49 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,822
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

You will need to upgrade both the handhelds and the BES to 4.0. Upgrading the handheld can not be done over the air - you have to install the code on the PC and update the BB via Desktop Manager. Once that is done, assuming you are using Exchange as your infrastructure, everything is wireless - calendar, notes, tasks and contacts.

As far as VPNs go, there are several, including Raptor Mobile and Aventail. I personally like Aventail. All are hardware/software combinations.

The best reason for having a VPN is for providing network access remotely and securely (I am using Outlook via VPN to our office network); not only can I use Outlook, but I can sync my BB from home.
Offline  
Old 01-09-2005, 07:25 PM   #8 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Also I've notice with BES 4.0. When you upgrade, you will have to reactivate the remote users' devices. This isn't as bad as it sounds, as 4.0 can be activated and completely setup wirelessly.

What you will have to do on an upgrade is upgrade BES (the database will convert and keep all the users data). Upgrade devices. Have the users upgrade their device and restore the data (fairly simple procedure all done with the apploader). Then you can tell BES to send a password to the devices to remotely activate them. The users will get this password via email (not on the blackberry though), along with instructions on how to wirelessly activate it. Most of our users are VERY tech-illiterate and haven't had any real problems in doing this though. Just be prepared for it however.
Offline  
Old 01-09-2005, 08:30 PM   #9 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2004
Location: in a house...
Model: lots
Carrier: Rogers
Posts: 1,148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Provided you have Windows Server 2003, Exchange 2003 on yer servers, and Windows XP with Office 2003, Outlook 2003 to be more exact, on your remote clients, I would use RPC over HTTP(s)...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.