03-11-2010, 06:54 AM
Join Date: Mar 2010
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We have had excellent BES support from Rogers, and yes they've saved my bacon a couple times - that's why I'm very happy with them. Telus is offering us something called Premium Corporate Support which is supposedly Tier 3 support right off the bat.
Part of the deal is that we'd trade-in or replace all of our existing BB's that aren't 3G already (which is most of them). Bold 9700 is what our new device standard would be.
We require good coverage in the 4 Atlantic provinces where we have plants now, but we also need coverage in Western Europe, Cuba, and the rest of the Caribbean. Of all those, Cuba is where I see that Telus does not have data coverage and this would be an issue.