New wrinkle going on here after the install.
It appears to only happen with one handset that was on the old BES, but we deleted the user and added him to the BESX. I wiped the handheld and activated it wirelessly and it show in the BESX as being successful. It has the PIN and everything in there, and it is stating that it is forwarding messages to the device. When I go into the device itself, the service status shows No for both BIS and BES. I am pulling my hair our here because this is the owner's BB and he signs my checks.
Any help would be greatly appreciated.