BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2010, 09:31 AM   #1 (permalink)
New Member
 
miked721's Avatar
 
Join Date: Sep 2009
Location: Detroit, MI
Model: 9530
PIN: N/A
Carrier: VZW
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Cannot view certain PDF files

Please Login to Remove!

Hello all,

I'm currently having a problem with a customer's BES (Exchange v4.1.0.38). They first reported that they cannot view PDF files that are attachments in emails. After some further research it seems they cannot view PDF files that are created using a 3rd party PDF Printer/create (I.E. Cute PDF). They claim they can view PDF files that were composed using Adobe Acrobat. I tested the PDF's they have using my own BB that is not attached to their BES and I can open them just fine. I have a BB Storm and don't have a PDF viewer installed. My understanding is that if the attachment is opened and not downloaded you do not need a PDF viewer on the device. I'm totally lost on this and never heard of this issue. PDF's are turned on in attachment service and I'm still doing some extensive testings.

Last edited by miked721 : 04-14-2010 at 10:57 AM.
Offline  
Old 04-14-2010, 09:50 AM   #2 (permalink)
Wireless Sith Lord
 
DarthBBerry's Avatar
 
Join Date: Jan 2007
Location: Online
Model: iOS 6
Carrier: Verizon x2
Posts: 1,458
Post Thanks: 2
Thanked 27 Times in 22 Posts
Default

Search and thou shall find.
View Document
__________________
DarthBBerry
6-Time BlackBerry World Champion (2007-2012)
BlackBerry Certified Support Specialist v5.0
BlackBerry Certified System Administrator v5.0
Offline  
Old 04-15-2010, 03:34 PM   #3 (permalink)
New Member
 
miked721's Avatar
 
Join Date: Sep 2009
Location: Detroit, MI
Model: 9530
PIN: N/A
Carrier: VZW
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

tyvm
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

1PC NEW E2K-L13MC1
$133.33
1PC NEW E2K-L13MC1 pictureControl Techniques Unidrive UD74 ( UD70 ) EPS IBS Optionsmodul V3.00
$690.0
Control Techniques Unidrive  UD74 ( UD70 )  EPS IBS Optionsmodul V3.00 picture1PC NEW KEYENCE FU-55
$11.66
1PC NEW KEYENCE FU-55 picture10x Nover RX 63V 4.7UF Gold audio HIFI Power amplifier capacitor 105℃ #1607 XH
$9.29
10x Nover RX 63V 4.7UF Gold audio HIFI Power amplifier capacitor 105℃ #1607 XH pictureLM9044 LM9044V- Lambda Sensor Interface Amplifier - National Semiconductor-PLCC
$5.0
LM9044 LM9044V- Lambda Sensor Interface Amplifier - National Semiconductor-PLCC  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.