BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2010, 10:22 AM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: Bold
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Software Configuration does not install on device - no errors

Please Login to Remove!

When deploying an application (in this case, SameTime 2.5.2) to a BB, the device just never receives the application, even after using Deploy Apps (I am running BES 4.7.1) or waiting for several days. The POLC log shows some new entries corresponding to the time I assign the software configuration, but no errors of any sort and never shows the COD file entries for a successful push, etc. I have pasted the relevant portion of the POLC log below for reference. My device and vendor xml files are fully up to date, by the way, but no errors are shown anyway - the device just does not receive the software.

I pushed to the user with last name "macinnes" shown below with no success on the device. Any thoughts?

[30000] (04/14 15:56:26.880):{0xF54} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::SendQueuedITAdminComman dToDevice Sending data to device, contentType=ITADMIN, size=2594, RefId=0, TransactionId=-876920266, Tag=56908
[30000] (04/14 15:56:30.521):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56908
[30000] (04/14 15:56:39.287):{0xF54} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::HandleITADMINDataComman d - Ack command SET_IT_POLICY_COMMAND
[30000] (04/14 15:56:53.084):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56909
[30000] (04/14 15:56:53.521):{0xF5C} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56910
[30000] (04/14 15:57:28.913):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56911
[30000] (04/14 15:57:42.226):{0xF5C} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56912
[30000] (04/14 15:58:02.398):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56913
[30000] (04/14 15:58:15.055):{0xF5C} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56914
[30181] (04/14 15:58:21.383):{0xF50} Performing system health check (BlackBerry Enterprise Server [BlackBerryPolicyServer Version 4.1.7.19] - CN=PINBES1/OU=EXT/OU=Server/O=company [POLC] - Notes)
[30000] (04/14 15:58:32.758):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56915
[30000] (04/14 15:58:41.149):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56916
[30000] (04/14 15:58:56.228):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56917
[30000] (04/14 15:58:57.884):{0xFF8} DBChangeMonitor::CheckDatabaseForChanges - Performing XML SB change detection
[30000] (04/14 15:59:02.181):{0xFF8} DBChangeMonitor::CheckDatabaseForChanges - No changes detected.
[30000] (04/14 15:59:23.150):{0xF58} {palanichamy.kattupalayam@company.com, PIN=2146BE60, UserId=809}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56906
[30000] (04/14 15:59:28.166):{0xF64} {palanichamy.kattupalayam@company.com, PIN=2146BE60, UserId=809}RequestHandler::HandleITADMINDataComman d - Ack command SET_IT_POLICY_COMMAND
[30000] (04/14 16:01:01.059):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56918
[30000] (04/14 16:01:24.919):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56919
[30000] (04/14 16:01:32.732):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56920
[30000] (04/14 16:01:48.748):{0xF60} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56921
[30000] (04/14 16:01:49.248):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56922
[30000] (04/14 16:02:03.576):{0xF5C} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56923
[30000] (04/14 16:02:15.514):{0xF64} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56924
[30000] (04/14 16:02:32.077):{0xF58} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56925
[30000] (04/14 16:02:43.655):{0xF5C} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56926
[30000] (04/14 16:02:57.234):{0xF64} {macinnes.andy@company.com, PIN=256777D7, UserId=191}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=56927
[30181] (04/14 16:08:21.414):{0xF50} Performing system health check (BlackBerry Enterprise Server [BlackBerryPolicyServer Version 4.1.7.19] - CN=PINBES1/OU=EXT/OU=Server/O=company [POLC] - Notes)
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

NEW Phoenix Contact MCR-RTS/U-E/NC Temperature Transducer *FREE SHIPPING*
$139.99
NEW Phoenix Contact MCR-RTS/U-E/NC Temperature Transducer  *FREE SHIPPING* pictureACUSON 7V3C Ultrasound Transducer (Probe)
$1800.0
ACUSON 7V3C Ultrasound Transducer (Probe) pictureMKS 750B11TCE2GA Baratron Pressure Switch, Transducer, 10 TORR
$210.0
MKS 750B11TCE2GA Baratron Pressure Switch, Transducer, 10 TORR pictureSIEMENS/ACUSON VFX9-4 Ultrasound Transducer (Probe)
$3900.0
SIEMENS/ACUSON VFX9-4 Ultrasound Transducer (Probe) pictureSIEMENS/ACUSON 15L8W Ultrasound Transducer (Probe)
$1000.0
SIEMENS/ACUSON 15L8W Ultrasound Transducer (Probe) picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.