04-15-2010, 02:23 PM
Thumbs Must Hurt
Join Date: May 2006
Location: Seattle, WA
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| | Transporter and issues with State database
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PS: This is a long email as it summarizes several issues seen after migration.
We have Domino 8.5.1 FP2 on our servers.
The transporter works fine and moves the account. The users rarely notice any issues after migration to new server.
When I look at the state database, I notice the following types of issues
1. Two entries under "User Info" view. One of them is created when the account is moved. Deleting this account doesn't cause any harm, but causes #2.
2. Mail Folders View shows duplicates for several folders including $Inbox. Typically asking the user to disable/enable wireless reconcile resolves this issue.
3. Folder redirect for $inbox and Sent folders shows as "0" or disabled. User still receives email (both inbox and sent) and looks Folder redirection looks fine at user end. Issue can be resolved by flipping the redirect settings at the user end and it refreshes the server. It takes few attempts before server changes.
Contacted Tsupport and the resolution was acknowledged, but the big issue is that we are facing these on 80-90% of the migrations and we don't have a method to avoid these issues.
Any suggestions or your experience will help.