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Old 04-24-2010, 07:10 PM   #1 (permalink)
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Default Emails not going from BB to Outlook

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Hi,
I have BES set up on a Blackberry and Outlook 2010 and for some reason SOMEemails are not going from my BB to Outlook.... Any suggestions
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Old 04-24-2010, 07:22 PM   #2 (permalink)
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Moved to a more appropriate section.

What do you mean "not going to your outlook"? Do you mean copies of sent mail? Can you please explain further.
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Old 04-24-2010, 07:23 PM   #3 (permalink)
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If I get a email sent to me it goes to my Blackberry BUT does NOT go to my Outlook inbox.
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Old 04-24-2010, 07:31 PM   #4 (permalink)
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Is that account set up to go to Outlook?

Have to spoken to your BES Admin about it? Could it be a problem with Outlook 2010? That is still a beta product as far as I know and the BB isn't guaranteed to work with Beta software you know.
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Old 04-27-2010, 12:43 AM   #5 (permalink)
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I'm running outlook 2010 for months now and don't have that issue. This has to be some other type of problem, I would guess unrelated to the bes. The email has to be in your mailbox or it wouldn't be going to your bb. It seems like it's a problem between mailbox and outlook. Sure you don't have any rules moving the messages or going to junk mail?
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Old 04-27-2010, 02:44 PM   #6 (permalink)
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When your in the email screen on your BB click the BB button> click options> click email settings>
The settings should read:

Send email to handheld: Yes
Save Copy in Sent Folder: Yes

Once that is done click the button to the right of the track ball/pad and save changes.

Click on email reconciliation

Settings should read:
Delete on: Mailbox and Handheld
Wireless reconcile: on
On Conflicts: Mailbox Wins
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