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Old 12-27-2005, 11:24 AM   #1 (permalink)
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Default Messages won't delete off BB

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I have one user who has two mails that won't delete off her Blackberry 6230.

I have checked her handheld options, and it was set to delete only on handheld. Even if I chose Prompt, it still won't delete the two messages.

New messages can come and be deleted but not these two. Rebooted the handheld with no effect.

Not a huge deal, but any help would be appreciated.
thanks

BES 3.6, MS Exchange2003.

Last edited by DownByLaw123 : 12-27-2005 at 02:16 PM.
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Old 12-28-2005, 04:43 PM   #2 (permalink)
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Did the messages accidentally get saved to the saved items folder?
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Old 12-28-2005, 05:22 PM   #3 (permalink)
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If it's not in saved you can always wipe it out by going to desktop manager/Backup and Restor/Advanced and clear out the messages
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