12-27-2005, 03:29 PM
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| | Installing SP2 Hotfix 3
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I've inhereted a BES 4.0 server that was upgraded from a previous version. I'm getting application log errors and want to apply the patches to see if this will eliminate some of my headaches. However, when I run the hotfix, it fails.
I have downloaded the BES 4.0 installation files from Blackberry and point to those files when I attempt to install the hotfix but the installation fails and prompts me for the Blackberry Enterprise Server.msi files even though I have pointed it to the path.
Are the original files required? Is there a workaround if I dont have the original files?